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    DIGITAL TRANSFORMATION DEPARTMENT

    Certified ISO

    Vision

    Vision
    To serve as the backbone of ICESCO's transformation into a future-ready organization, empowering people through seamless, responsible, and human-centered digital services that accelerate innovation and create lasting impact.

    Divisions

    1

    Digital Infrasturcture Divison

    2

    Business Intelligence and Apps Division

    3

    Smart Support Division

    Digital Infrastructure Division (DID)

    To become a globally recognized provider of secure, scalable, accessible, and resilient digital infrastructure services, trusted by ICESCO’s stakeholders worldwide in an ever-evolving digital era.

    Digital Infrastructure Division Mandate

    Data Valorization
    Cybersecurity Resilience Enhancement
    Network Performance and Connectivity Optimization
    Proactive Service Management

    Digital Infrastructure Division Team

    Mohamed Helal

    Head of Division

    Dior Masrané

    Infrastructure Officier

    Network Security Analyst

    Infrastructure Officier

    Salma LACHKER

    System & Infrastructure Engineer

    1

    Information Security Management Systems

    2

    ISO/IEC 27005 Guidance on Managing Information Security, Risks Identifying & Mitigating Information Security Risks

    3

    Modernized and Expanded Network Infrastructure

    4

    Fortified Network Security and Data Protection

    Achievements

    Business Intelligence & Apps Division (BIAD)

    To globally lead as a pioneer in business intelligence, harnessing advanced analytics, and AI-driven solutions to proactively anticipate stakeholders’ needs, tackle complex challenges, and deliver impactful digital experiences across all ICESCO platforms.

    Business Intelligence & Apps Division Mandate

    Application Development and Digital Services
    Application Management and Automation
    Digital Solutions Enhancement and Quality Assurance
    Strategic Planning, Resource Management, and Documentation

    Business Intelligence & Apps Division Team

    NAOUFAL CHAOUQI

    Head of Division

    Youssef STELATE

    WEB Developer

    Otmane El Graoui

    ERP Developer

    Fatiha Abira

    Web Developer

    ABDELLAH SBAI

    ERP Developer

    1

    Predictive AI Agent

    2

    Hiveflow V2

    3

    Ministerial Bilateral Meeting Platform

    4

    ISO/IEC 42001 Certification in AI Management system

    Achievements

    Smart Support Division (SSD)

    To become a globally recognized driving force behind ICESCO’s smart communication, harnessing cutting-edge technologies in digital connectivity to empower seamless collaboration between its headquarters and regional offices in an increasingly dynamic and interconnected world.

    Smart Support Division Mandate

    Develop and manage audiovisual ecosystems to enhance ICESCO’s branded visibility.
    Leverage Innovative and Emerging Technologies.
    Optimize smart communication frameworks to facilitate seamless collaboration and outreach.
    Monitor and Evaluate Performance

    Smart Support Division Team

    Omar Afdaoui

    Audio-Visual Specialist

    Oussama Baidane

    Support Specialist

    1

    Optimized AV Management for ICESCO Events

    2

    Updating the IT infra for ICESCO Employees

    3

    Implementation of Standardized Run of Show Template

    4

    Renovation and Upgrade of Meeting Room AV & Translation Systems

    Achievements

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